Privacy Policy

Last updated: October 5, 2026

Neck Breaker Apparel (“Neck Breaker Apparel,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how we collect, use, disclose, and protect your personal information.

This Privacy Policy describes how we collect, use, and disclose personal information when you visit neckbreakerapparel.com (the “Site”), purchase our products, create an account, contact us, sign up for marketing communications, participate in promotions, submit reviews, or otherwise interact with Neck Breaker Apparel (collectively, the “Services”).

By using our Services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with us.

Information You Provide Directly

We may collect information you provide to us, including:

• Name

• Billing address

• Shipping address

• Email address

• Telephone number

• Account login information

• Order and purchase information

• Product preferences

• Customer-service communications

• Reviews, comments, photographs, or other content you submit

• Information submitted through forms, promotions, giveaways, surveys, or other features

Payment Information

When you make a purchase, payment information may be collected and processed by Shopify, Shopify Payments, or another payment provider.

Depending on the payment method used, this may include payment-card information, billing information, transaction details, and payment authorization information.

Neck Breaker Apparel does not necessarily directly receive or store your complete payment-card number.

Information Collected Automatically

When you visit or interact with our Site, we and our service providers may automatically collect certain information about your device and activity, including:

• IP address

• Browser type

• Device type

• Operating system

• Device identifiers

• Pages viewed

• Products viewed

• Referring website or source

• Dates and times of visits

• Shopping-cart activity

• Checkout activity

• Interactions with our Site

• Cookie and similar technology information

• Approximate location derived from IP address

This information may be collected through cookies, pixels, tags, software development kits, server logs, and similar technologies.

2. How We Use Personal Information

We may use personal information for purposes including:

Providing Products & Services

We use information to:

• Process and fulfill orders

• Process payments

• Ship merchandise

• Provide tracking information

• Manage returns, refunds, and exchanges

• Maintain customer accounts

• Respond to customer-service requests

• Communicate regarding orders or accounts

Operating & Improving Our Business

We may use information to:

• Operate and maintain our Site

• Understand how customers interact with our Site

• Improve products and customer experience

• Analyze sales and website performance

• Troubleshoot technical issues

• Develop new products, features, or services

• Maintain business records

Marketing & Advertising

Where permitted by law, we may use personal information to:

• Send promotional emails or other marketing communications

• Inform you about new releases, limited drops, promotions, events, or offers

• Measure the effectiveness of advertising

• Understand customer interests

• Personalize marketing or advertising

• Create audiences for advertising campaigns

• Display advertising through third-party platforms

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in the message.

Even if you unsubscribe from marketing, we may still send non-promotional communications relating to your orders, account, transactions, or customer-service requests.

Security & Fraud Prevention

We may use information to:

• Detect and prevent fraud

• Verify transactions

• Protect our customers and business

• Investigate suspicious activity

• Prevent misuse of our Site

• Enforce our Terms of Service

• Respond to chargebacks or payment disputes

• Maintain the security of our systems

Legal & Compliance Purposes

We may use personal information when reasonably necessary to:

• Comply with applicable laws and regulations

• Respond to valid legal requests

• Protect our legal rights

• Establish, exercise, or defend legal claims

• Enforce agreements and policies

• Maintain records required for tax, accounting, or other legal purposes

3. Cookies & Similar Technologies

Our Site and our service providers may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

• Keep the Site functioning properly

• Remember your preferences

• Maintain your shopping cart

• Enable checkout and account functionality

• Understand Site traffic and usage

• Measure performance

• Detect fraud and security threats

• Measure advertising effectiveness

• Personalize advertising or marketing

Some cookies are necessary for the Site to operate, while others may be used for analytics, personalization, or advertising.

Your browser may allow you to block, delete, or limit cookies. Doing so may cause certain features of the Site to function incorrectly.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies or similar technologies.

4. Shopify

Our online store is hosted through Shopify.

Shopify provides the e-commerce platform that allows us to offer and sell products and may process personal information on our behalf or for its own permitted purposes.

When you interact with our Site, certain personal information may be collected, processed, stored, or transmitted through Shopify's systems.

Shopify's handling of personal information is also governed by its own applicable privacy notices and policies.

5. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services.

These parties may include:

Service Providers

We may disclose information to companies that provide services such as:

• Website hosting

• E-commerce services

• Payment processing

• Shipping and fulfillment

• Email services

• Customer support

• Analytics

• Advertising

• Fraud prevention

• Information technology

• Data storage

• Product reviews

• Business administration

These providers may access personal information as necessary to perform services for us.

Payment Providers

Payment and transaction information may be disclosed to banks, payment processors, fraud-prevention providers, and other financial-service providers involved in completing or protecting a transaction.

Shipping Providers

We may provide information such as your name, shipping address, email address, telephone number, and order details to shipping carriers and fulfillment providers as necessary to deliver your order.

Advertising & Analytics Partners

Where permitted by law, we may disclose or make information available to advertising and analytics partners to understand Site activity, measure advertising effectiveness, and provide more relevant advertising.

Depending on applicable privacy law, certain advertising-related disclosures may be considered “sharing,” “targeted advertising,” or a “sale” of personal information even when we do not receive money directly in exchange for the information.

Legal & Safety Disclosures

We may disclose information when we reasonably believe doing so is necessary to:

• Comply with applicable law

• Respond to a subpoena, court order, or valid legal process

• Protect our rights or property

• Prevent fraud

• Protect customers or others

• Investigate violations of our policies

• Enforce agreements

Business Transactions

If Neck Breaker Apparel or the business operating it is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

6. Advertising & Social Media

We may use third-party advertising and social-media platforms to promote Neck Breaker Apparel.

These platforms may use cookies, pixels, or similar technologies to collect information regarding your interactions with our Site and advertisements.

This may include platforms such as Meta, Instagram, Facebook, TikTok, Google, or other advertising providers that we use now or in the future.

These companies may process information according to their own privacy policies.

Where required by law, you may have the right to opt out of certain targeted advertising or sharing of personal information.

7. Email Marketing

If you sign up for Neck Breaker Apparel emails, promotions, product releases, or other marketing communications, we may use the information you provide to communicate with you.

You can unsubscribe from promotional email communications at any time by selecting the unsubscribe option included in our marketing emails.

Unsubscribing from marketing does not prevent us from sending transactional communications, including order confirmations, shipping notifications, account notices, or responses to customer-service requests.

8. Customer Reviews & User Content

If you voluntarily submit a product review, photograph, testimonial, comment, or other content, certain information you submit may be publicly displayed depending on the feature being used.

Please do not submit information in a public review or comment that you do not want others to see.

Our use of submitted content may also be subject to our Terms of Service.

9. Children's Privacy

Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Parents or legal guardians who believe a child has provided us with personal information may contact us using the information below.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, internet transmission, electronic storage system, or security measure can guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials, if applicable.

If you believe your interaction with us is no longer secure, please contact us.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Complete transactions

• Provide customer service

• Maintain business and accounting records

• Comply with legal obligations

• Resolve disputes

• Prevent fraud

• Enforce agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

12. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws.

These rights may include the ability to:

• Request access to personal information we maintain about you

• Request correction of inaccurate personal information

• Request deletion of certain personal information

• Obtain a copy of certain personal information

• Opt out of certain targeted advertising

• Opt out of certain sales or sharing of personal information

• Withdraw consent where processing is based on consent

• Appeal certain decisions regarding a privacy request

• Receive equal service and pricing when exercising applicable privacy rights

These rights are not absolute and may be subject to exceptions under applicable law.

To submit a privacy request, contact us at:

info@neckbreakervinyl.company

We may need to verify your identity before processing certain requests.

Where permitted by law, you may also use an authorized agent to submit a request on your behalf. We may request information necessary to verify the agent's authority and your identity.

13. Texas Privacy Rights

Residents of Texas may have additional rights under applicable Texas privacy law, subject to legal thresholds, exemptions, and exceptions.

Where applicable, Texas residents may have rights concerning access, correction, deletion, portability, targeted advertising, sale of personal data, certain profiling activities, and appeals of privacy-rights decisions.

Requests may be submitted using the contact information provided in this Privacy Policy.

If we deny an applicable privacy request, you may have the right to appeal our decision by contacting us and clearly stating that you are submitting a privacy request appeal.

14. Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under their state's laws.

Where applicable, we will honor legally required requests regarding access, correction, deletion, portability, targeted advertising, sale or sharing of personal information, and other applicable rights.

The availability and scope of these rights depend on your state of residence and whether the applicable law applies to our business.

15. Do Not Sell or Share / Targeted Advertising

Neck Breaker Apparel does not sell personal information for money in the traditional sense.

However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough that certain uses of advertising technologies or disclosure of information to advertising partners may qualify.

Where applicable, you may request to opt out of these activities using privacy controls made available through our Site or by contacting:

info@neckbreakervinyl.company

We will process legally valid opt-out requests as required by applicable law.

16. Global Privacy Control

Where required by applicable law and technically supported, we may recognize browser-based opt-out preference signals, such as Global Privacy Control (GPC), as a request to opt out of certain sale, sharing, or targeted advertising activities for the browser or device sending the signal.

17. Third-Party Websites

Our Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, accuracy, or practices of third-party websites.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, legal requirements, or other operational needs.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

Where required by law, we may provide additional notice regarding material changes.

19. Contact Us

If you have questions about this Privacy Policy, would like to exercise an applicable privacy right, or have concerns regarding how your personal information is handled, contact:

Neck Breaker Apparel
Email: info@neckbreakervinyl.company

Please include “Privacy Request” in the subject line when contacting us regarding a privacy-rights request.