Shipping policy

Shipping Policy

Thank you for shopping with Neck Breaker Apparel. We work to process and ship every order as quickly and accurately as possible.

Please review the information below before placing your order.

Order Processing

In-stock orders are typically processed within 1–3 business days after your order is placed.

Business days are Monday through Friday and exclude holidays.

During new product releases, holidays, promotions, or periods of unusually high order volume, processing may take longer. Any significant expected delays will be communicated when possible.

Processing time is separate from carrier transit time.

Shipping Availability

Neck Breaker Apparel currently ships within the United States only.

Available shipping methods, rates, and estimated delivery times will be displayed at checkout when applicable.

Delivery estimates provided at checkout or by the shipping carrier are estimates and are not guaranteed delivery dates.

Once an order has been transferred to the shipping carrier, delivery may be affected by weather, carrier delays, holidays, service disruptions, or other circumstances outside of Neck Breaker Apparel's control.

Tracking Your Order

When your order ships, you will receive a shipping confirmation with tracking information at the email address or phone number provided during checkout.

Please allow time for tracking information to update after receiving your shipping confirmation.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

If you notice an error in your shipping address, contact us immediately at info@neckbreakervinyl.company with your order number and the correct information.

We will make reasonable efforts to update your address before shipment, but we cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Neck Breaker Apparel is not responsible for orders delivered to an incorrect address provided by the customer.

Returned-to-Sender Packages

If an order is returned to us because of an incorrect or incomplete address, refusal of delivery, failure to retrieve the package, or another issue outside of our control, we will contact you after the package is received.

If you would like the order shipped again, additional shipping charges may apply.

If you choose not to have the order reshipped, eligible merchandise may be refunded in accordance with our Refund & Return Policy. Original shipping charges are non-refundable.

Lost Packages

If your tracking information has not updated for an unusual amount of time or you believe your package has been lost in transit, please contact us at info@neckbreakervinyl.company.

We will work with you and, when appropriate, the shipping carrier to investigate the shipment.

A package will not automatically be considered lost solely because it arrives later than the carrier's original estimated delivery date.

If a carrier confirms that a shipment was lost while in transit, we will work with you to determine an appropriate resolution.

Packages Marked Delivered

If tracking shows that your order was delivered but you cannot locate it, please first:

• Verify the shipping address on your order.

• Check around the delivery location, mailbox, parcel locker, or other areas where the carrier may have left the package.

• Check with household members, neighbors, front offices, or building management when applicable.

• Contact the shipping carrier for additional delivery information.

If you still cannot locate the package, contact us at info@neckbreakervinyl.company and we will make reasonable efforts to assist you with available carrier information or a carrier claim.

Once a shipping carrier confirms that a package was successfully delivered to the address provided at checkout, Neck Breaker Apparel is not responsible for packages that are subsequently lost, misplaced, or stolen after delivery, except where otherwise required by applicable law.

A package marked as delivered by the carrier does not automatically qualify for a replacement or refund.

Damaged Packages or Merchandise

If your order arrives damaged, defective, or contains an incorrect item, please contact us within 7 days of delivery at info@neckbreakervinyl.company.

Include your order number and clear photographs of the item and, when relevant, the shipping packaging.

Eligible damaged, defective, or incorrectly fulfilled orders will be handled according to our Refund & Return Policy.

Preorders & Limited Releases

Some Neck Breaker Apparel products may be offered as preorders, limited releases, or made-to-order items.

Estimated shipping or fulfillment timelines for these products will be displayed on the applicable product page whenever possible.

By purchasing a preorder or made-to-order product, you acknowledge that the item may not ship within our normal 1–3 business-day processing window.

If an order contains both an in-stock product and a preorder or made-to-order product, the order may be held and shipped together once all merchandise is available unless otherwise stated.

Multiple Shipments

In some circumstances, items from the same order may be shipped separately.

If your order is divided into multiple shipments, you may receive separate tracking information for each package.

You will not be charged additional shipping solely because Neck Breaker Apparel chooses to split an order into multiple shipments.

Order Changes & Cancellations

We begin processing orders as quickly as possible.

If you need to change or cancel an order, contact us immediately at info@neckbreakervinyl.company.

We will make reasonable efforts to accommodate your request, but we cannot guarantee changes or cancellations after an order has entered processing or has shipped.

Shipping Restrictions

We reserve the right to decline or cancel an order if we are unable to reasonably or legally ship to the address provided or if an order or shipping address is identified as potentially fraudulent.

If we cancel an order for this reason, eligible amounts paid will be refunded to the original payment method.

Contact Us

If you have questions about your shipment or need assistance with an order, contact:

Neck Breaker Apparel
Email: info@neckbreakervinyl.company

Please include your order number when contacting us about an existing purchase.

Last updated: October 5, 2026